SHIPPING INFORMATION

PROCESSING TIME

Once you place an order with the Pigeon Coop, you can expect your kit to be shipped within 5 business days, often sooner. Should there be an issue with shipping your kit within that timeframe, we'll be in touch.

DELIVERY TIME

Once a kit is shipped, delivery times may vary. Here is the estimated time* it will take for your kit to get to you:

Local delivery (GTA): 2-3 days

Regional delivery (Ontario): 3-6 days

National delivery (Canada): 4-8 days

U.S.A. delivery: 1-2 weeks (excluding customs delays)

International delivery: 1-3 weeks (excluding customs delay)

*This estimate is added to the processing time.

 

CUSTOMS, VATS AND IMPORT FEES

International buyers are responsible for all import and customs taxes and fees charged upon delivery.

ADDRESS ERROR

The Pigeon Coop ships packages to the address provided at check out. It is the buyer's responsibility to ensure that the address is correct and up to date. 

TRACKING INFORMATION

Most of our orders are sent via regular letter mail or Small US Packets, which means that tracking information is unfortunately not available. If you placed an order and haven't received your package within the estimated time frame, please get in touch with Max.