Once you place an order with the Pigeon Coop, you can expect your kit to be shipped within 5 business days, often sooner. Should there be an issue with shipping your kit within that timeframe, we'll be in touch.
Once a kit is shipped, delivery times may vary. Canada Post has currently cancelled all time guarantees during the COVID-19 pandemic. Here is the estimated time* it will take for your kit to get to you:
Local delivery (GTA): 2-3 days
Regional delivery (Ontario): 3-6 days
National delivery (Canada): 4-8 days
U.S.A. delivery: 1-2 weeks (excluding customs delays)
International delivery: 1-3 weeks (excluding customs delays)
*This estimate is added to the processing time.
The Pigeon Coop ships packages to the address provided at check out. It is the buyer's responsibility to ensure that the address is correct and up to date.
Most of our orders are sent via regular letter mail, which means that tracking information is unfortunately not available. If you placed an order and haven't received your package within the estimated time frame, please get in touch with Max.